Privacy Policy
Last updated: March 29, 2026
Kerveros AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and website.
1. Information we collect
We collect information you provide directly to us, such as when you create an account, use our platform, or contact us for support. This includes:
- [v]Account information: name, email address, company name, and password
- [v]Billing information: payment card details (processed by our payment provider; we do not store raw card numbers)
- [v]Usage data: scan configurations, target metadata, and scan results generated through your use of the platform
- [v]Communications: messages you send to us via email or our contact form
We also collect certain information automatically when you use our services, including IP address, browser type, operating system, referring URLs, and pages visited.
2. How we use your information
We use the information we collect to:
- [v]Provide, maintain, and improve the Kerveros AI platform
- [v]Process transactions and send related information, including purchase confirmations and invoices
- [v]Send technical notices, updates, security alerts, and support messages
- [v]Respond to your comments, questions, and requests
- [v]Monitor and analyze trends, usage, and activities in connection with our services
- [v]Detect, investigate, and prevent fraudulent transactions and other illegal activities
- [v]Comply with legal obligations
3. Data retention
We retain your personal information for as long as your account is active or as needed to provide you services. Scan results and target configurations are retained for the duration of your subscription and for 90 days after termination, after which they are permanently deleted.
You may request deletion of your account and associated data at any time by contacting us at hello@kerveros.ai. We will process deletion requests within 30 days.
4. Data security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- [v]Encryption of data in transit using TLS 1.3
- [v]Encryption of data at rest using AES-256
- [v]Regular security assessments and penetration testing
- [v]Access controls and authentication requirements for all staff
- [v]SOC 2 Type II compliance (in progress)
No method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.
5. Data sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- [v]Service providers: third-party vendors who assist us in operating our platform (e.g. cloud infrastructure, payment processing, email delivery). These providers are contractually bound to protect your data.
- [v]Legal requirements: if required by law, court order, or governmental authority
- [v]Business transfers: in connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections
We do not share your scan results, target configurations, or any data about your AI applications with any third party.
6. Your rights
Depending on your location, you may have the following rights regarding your personal information:
- [v]Access: request a copy of the personal information we hold about you
- [v]Correction: request correction of inaccurate or incomplete information
- [v]Deletion: request deletion of your personal information
- [v]Portability: request a machine-readable export of your data
- [v]Objection: object to processing of your personal information for certain purposes
To exercise any of these rights, contact us at hello@kerveros.ai. We will respond within 30 days.
7. Cookies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data that are stored on your device.
We use: - Essential cookies: required for the platform to function (authentication, session management) - Analytics cookies: help us understand how visitors interact with our website (we use privacy-respecting analytics) - Preference cookies: remember your settings and preferences
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our platform may not function properly.
8. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we will provide additional notice via email.
We encourage you to review this Privacy Policy periodically for any changes.
9. Contact us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Kerveros AI Email: hello@kerveros.ai Website: www.kerveros.ai